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In the case of a fitness equipment distributor, building out a single process map revealed inefficiencies and looming pitfalls that might have derailed digitization if left unaddressed.
Visualizing and optimizing the invoicing process allowed this law firm to be more efficient in collecting funds from their clients and reduced the dependency on a single employee for understanding how invoices were generated and processed
Process maps are often associated with Manufacturing and Distribution but professional services can also reap the benefits of this insightful visualization technique. When a law firm was looking to expand their office staff…